NORMAN HARPER REPRESENTATION/ NHR specialises in the exclusive and personalised representation of selected private lodges, retreats, luxury resorts and hotels, located across the globe. Through our continual interaction with the Australian and New Zealand markets, we have secured sustainable long-term relationships with key partners in the wholesale, retail and MICE travel sectors. Our sales and marketing consulting and constant presence in the industry, assures current and relevant brand awareness and the empowerment of confident sales people. We have achieved this through consistent networking, superior training, regular trade events and quality sales visits.
NORMAN HARPER REPRESENTATION/ NHR has been involved in various sectors of the tourism industry for over 24 years and their superior service is a true reflection of their passion and respect for the properties and destinations they represent. They are well equipped to assist the Australian and New Zealand markets effectively, in providing services ranging from product information and contract negotiation, to securing reservations.
We understand that not all business is the same, and therefore can adapt our strategies to suit each client’s individual needs, with demonstrated outcomes.
“The key is to set realistic customer expectations, and then not to just meet them, but exceed them- preferably in unexpected and helpful ways.” — Richard Branson